Program Manager (Phoenix, AZ)

Position Details

Position Information

Title Program Manager (Phoenix, AZ)
Department Senior VP Health Sciences (6801)
Location Greater Phoenix Area
Position Summary

The University of Arizona Health Sciences (UAHS) is seeking an experienced Program Manager who will be responsible for monitoring program activities and progress in achieving required milestones in Greater Phoenix, supporting overall administration and operations for a 5­ year effort, the All of Us Research Program at University of Arizona and Banner Health.

Jointly, between The University of Arizona and its clinical partner Banner Health, these activities are part of a national initiative which will contribute significantly to the development of a research cohort that will engage a million or more Americans who volunteer their health data over many years and participate in research projects to improve health outcomes, fuel the development of new treatments for disease, and catalyze a new era of data­based and more precise preventive care and medical treatment.

Reporting to the Regional Medical Director, we seek an energetic candidate who will demonstrate competence and leadership; familiarity and excellence with highly technical, web-based systems; an understanding of clinical and/or research staff and programs, and competency in complex problem­solving and priority setting for all aspects of managing a large-scale program in a healthcare setting.

The successful candidate will possess exceptional organizational skills, attention to detail, ability to analyze data and metrics for multiple Greater Phoenix sites while ensuring clear communication, sharing of information, and adherence to policies and values of the program and leadership.

This position will require travel to one or more sites within and outside Arizona, with emphasis on the Phoenix and Tucson metro area on a regular basis. Out of state travel will be required with advance notice.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been listed by Forbes as one of America’s Best Employers in the United States and WorldatWork and the Arizona Department of Health Services have recognized us for our innovative work-life programs. For more information about working at the University of Arizona and relocation services, please click here.

Duties & Responsibilities
  • Develop and schedule project work plans in accordance with specifications and NIH-approved milestones.
  • Collaborate effectively with others to ensure appropriate progress and implementation of protocol(s) and milestones.
  • Prepare or assist in preparation of proposals and reports.
  • Analyze data in order to identify needed corrections and assure quality and timeliness of input.
  • Conduct data-related inquiries to support Program initiatives.
  • In collaboration with the PIs and program leadership, monitor program activities and progress ensuring that deadlines are met and reports are received in a timely manner.
  • Coordinate and produce data reports using various data-mining techniques.
  • Prepare draft responses to questions from constituents; as appropriate, develop, compile and write effectively to with constituents to convey or obtain information.
  • Communicate program related issues to investigators, sponsors, coordinating centers, coordinators, clinical team, managers and other institutions in a timely fashion. Direct and move processes along with multiple players.
  • Attend national and local weekly calls and meetings to ensure awareness and familiarity with program changes, regularly accessing and sharing information from these meetings and other cloud-based group platforms with team (including Confluence, Slack, ServiceNow, HealthPro Portal, and other tools).
  • Support and ensure program evaluation is ongoing, as well as that process improvements resulting from evaluation are implementing in a timely fashion.
  • Ensure efficient management of resources for optimal execution of operating protocols, while leveraging existing institutional infrastructure where appropriate.
  • Other duties as assigned, including work directly related to general business operations – administrative functions.
Knowledge, Skills, & Abilities
  • Excellent computer skills in Microsoft Office Suite, Word, Excel, PowerPoint, Outlook.
  • Ability to appropriately deal with highly sensitive and confidential information.
  • Ability to work independently and in a team environment.
  • High level of integrity, ethics and professionalism.
  • Excellent people skills.
Minimum Qualifications
  • Master’s degree in a field appropriate to the area of assignment AND four years of administrative/coordinative program experience; OR, eight years of progressively responsible administrative/coordinative program experience; OR, any equivalent combination of experience, training and/or education.
  • Must have access to reliable transportation and possess a valid driver’s license upon hire.
Preferred Qualifications
  • Desire to serve a diverse research community.
  • Experience working and supporting programs in a healthcare setting.
  • Strong organizational, analytical,and problem-solving abilities.
  • Excellent communication skills and ability to work with a wide range of people at all levels of the organization.
  • Ability to accommodate and respond to shifting priorities and multiple, demanding projects in a manner that is effective and efficient.
  • Ability to work on matters of high sensitivity and confidentiality with both diplomacy and discretion.
  • Demonstrated technical experience working in shared collaboration workspaces and utilizing web-based communication or research tools.
FLSA Exempt
Full Time/Part Time Full Time
Number of Hours Worked per Week 40
Job Category Administrative and Professional
Benefits Eligible Yes - Full Benefits
Posted Rate of Pay $50,000 - $68,750 Annually, Depending on Experience
Type of criminal background check required: Fingerprint criminal background check (security sensitive due to title or department)

Posting Detail Information

Posting Number A22437
Number of Vacancies One
Desired Start Date
Position End Date (if temporary)
Limited to Current UA Employees No
Contact Information for Candidates

College of Medicine-Phoenix
Office of Human Resources

Open Date 03/01/2018
Close Date
Open Until Filled Yes
Review Begins On 03/12/2018
Special Instructions to Applicant

Application: The online application should be completed in its entirety. Blank or missed information may be considered an incomplete submission.

Letter of Interest: Should clearly indicate how your skills and professional employment experience meet the Minimum and the Preferred qualifications (if applicable).

References: Please list 3 professional references including address, title, phone and email address.

Diversity Statement

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. We translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we encourage diverse candidates to apply, including people of color, women, veterans, and individuals with disabilities. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

Quick Link for Internal Postings

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Where did you first learn about this position?
    • Arizona Daily Star
    • Arizona Republic
    • Chronicle of Higher Education
    • Department of Economic Security (DES)
    • Diverse Issues in Higher Education
    • Hispanic Outlook in Higher Education
    • Jobing.Com
    • LinkedIn
    • Local Job Banks
    • Pima County One-Stop
    • Professional Conference
    • Professional journal/publication
    • Referred by UA Employee
    • Invited by Dept to Apply
    • UA Website
    • Other
  2. * Please confirm that you understand that this position is located in Phoenix, Arizona.
    • I understand that this position is located in Phoenix, Arizona.
  3. * Do you have a Master’s degree in a field appropriate to the area of assignment AND four years of administrative/coordinative program experience; OR, eight years of progressively responsible administrative/coordinative program experience; OR, any equivalent combination of experience, training and/or education?
    • Yes
    • No
  4. * Do you have access to reliable transportation and possess a valid driver’s license; OR, will you upon hire?
    • Yes
    • No

Documents Needed to Apply

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents