Parking Enforcement Officer (Parking Services Officer) (Academic Year)

Position Details

Position Information

Title Parking Enforcement Officer (Parking Services Officer) (Academic Year)
Department Parking and Transportation (9804)
Location Main Campus
Position Summary

Parking and Transportation Services (PTS)is a vital part of the UA as it controls over 18,000 parking spaces on and off campus and provides an array of programs to support transportation around the University. Among these programs are the Disability Cart Service, Cat Tran Shuttle Service, and a variety of bicycle programs. PTS operates with a $15 million budget, does not receive any state money and operating funds must be generated by charging for services.

The selected candidate will be part of an award-winning team consisting of 180 employees, and PTS is the winner of the Gold-Level Bicycle Friendly University designation and the Best Workplaces for Commuters award.

This position patrols assigned campus areas to enforce University parking and transportation regulations, provide assistance and information to faculty/staff/students/visitors and provides a visible safety patrol of the parking lots and garages.

Work is performed outdoors Aug-May either on foot or using an authorized vehicle.

One of two shifts will be assigned to candidate selected. We will confirm when interviews are conducted:
Either 10:30pm-7am Sun-Thursday, or 4pm-12:30am, M-F During the Academic year, with summers off.

Hours posted and days worked may be subject to change as needed to meet departmental needs.
Hours will be flexible during the Football and Basketball season to provide coverage during games, including evenings and weekends.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been listed by Forbes as one of America’s Best Employers in the United States and WorldatWork and the Arizona Department of Health Services have recognized us for our innovative work-life programs. For more information about working at the University of Arizona and relocation services, please click here.

Duties & Responsibilities
  • Writes and issues citations or warnings to owners of vehicles, including bicycles, in violation of University parking traffic regulations.
  • Uses a handheld citation writer, tablet, or other authorized equipment to complete enforcement related duties.
  • Locates lost, stolen and counterfeit permits and takes necessary enforcement action.
  • Fills out daily activity sheet documenting citations/warnings issued, areas patrolled and activities engaged, which is submitted to supervisor at end of each shift.
  • Checks assigned areas for damaged or missing property, malfunctioning equipment or safety hazards and reports any problems to parking services offices via two-way radio.
  • Checks listing of vehicles to be booted or towed upon next violation as citations are issued; if vehicle is on list, requests confirmation from dispatch via two-way radio; completes necessary forms and places boot on vehicle or has vehicle towed; places U-lock on bicycle or removes bicycle and places it in storage.
  • Assists motorists periodically with such things as flat tires, keys locked in car or battery jump-starts.
  • Directs traffic, performs building checks or otherwise assists University police on an emergency basis or as otherwise required.
  • Provides directions or other information upon request to faculty, staff, students or visitors.
  • Operates University vehicles in a safe and appropriate manner.
  • Performs parking utilization counts in surface lots and garages as directed.
  • Performs general preventive maintenance on vehicle checking oil, gas and reporting problems to supervisors.
  • Directs drivers of vehicles to proper parking areas, enforces special parking restrictions and/or collects parking fees for special or athletic events.
  • Actively patrols parking lots and garages to provide a visible safety presence.
  • Reports suspicious or unusual activity to UAPD.
  • May assist other areas with various assignments.
Knowledge, Skills, & Abilities
  • Knowledge of general law enforcement practices.
  • Knowledge of parking and transportation regulations, rules and policies.
  • Skill in dealing with the public in a courteous, professional and fair manner.
  • Skill in following written and oral instructions.
  • Skill in preparing clear, concise written and oral reports.
  • Ability to work without direct supervision.
  • Ability to walk long distances and work outside year round, including in adverse weather.
Minimum Qualifications

Please see Arizona Board of Regents Minimum Qualifications below.

Arizona Board of Regents Minimum Qualifications

Possession of a current Arizona Type D driver’s license upon employment AND six months of parking lot operations or related experience; OR, any equivalent combination of experience, training and/or education.

Preferred Qualifications
Full Time/Part Time Full Time
Number of Hours Worked per Week 40
Job Category General
Benefits Eligible Yes - Full Benefits
FLSA Non-Exempt
Posted Rate of Pay $11.90-$12.14 Per Hour
Type of criminal background check required: Fingerprint criminal background check (security sensitive due to title or department)

Posting Detail Information

Posting Number S24667
Number of Vacancies One
Desired Start Date 08/13/2018
Position End Date (if temporary)
Limited to Current UA Employees No
Contact Information for Candidates

Shaun Wolfel, PHR, SHRM-CP
Hiring & Employee Relations Administrator
University of Arizona | Parking and Transportation Services
1117 E. 6th Street, Bldg. 181
Tucson, AZ 85721
(P) 520-621-3411
(F) 520-621-9898

Open Date 02/28/2018
Review Start Date 03/12/2018
Close Date 04/02/2018
Open Until Filled No
Special Instructions to Applicant

Please note: You will be required to provide contact information for a minimum of three professional references within your application. Should you be selected as a finalist for this position, your references may receive an automatic email. This email will ask your references to complete a brief questionnaire in regard to your suitability for the position as well as request the attachment of a letter of recommendation.

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Diversity Statement

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. We translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we encourage diverse candidates to apply, including people of color, women, veterans, and individuals with disabilities. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Where did you first learn about this position?
    • Arizona Daily Star
    • Arizona Republic
    • Chronicle of Higher Education
    • Department of Economic Security (DES)
    • Diverse Issues in Higher Education
    • Hispanic Outlook in Higher Education
    • Jobing.Com
    • LinkedIn
    • Local Job Banks
    • Pima County One-Stop
    • Professional Conference
    • Professional journal/publication
    • Referred by UA Employee
    • Invited by Dept to Apply
    • UA Website
    • Other
  2. * Upon employment will you have possession of a current Arizona Type D driver's license AND six months of parking lot operations or related experience; OR, any equivalent combination of experience, training and/or education?
    • Yes
    • No
  3. * Do you have the ability to walk long distances and work outside year round, including in adverse weather?
    • Yes
    • No
  4. * Describe your experience and knowledge with enforcing traffic/parking codes, rules and regulations. Describe the enforcement you have conducted.

    (Open Ended Question)

  5. * Please describe your experience with customer service and provide an example of a situation you have resolved using your customer service skills.

    (Open Ended Question)

  6. * Please describe your oral and written communication skills and give examples to illustrate your abilities?

    (Open Ended Question)

Documents Needed to Apply

Required Documents
  1. Resume
Optional Documents