Program Coordinator, Simulation Center (Phoenix, AZ)

Position Details

Position Information

Title Program Coordinator, Simulation Center (Phoenix, AZ)
Department COM Phoenix Academic Affairs (0663)
Location Greater Phoenix Area
Position Summary

The Center for Simulation and Innovation invites individuals who thrive in a team-based environment to join a fast-paced, high-energy team. The Program Coordinator will coordinate the utilization, daily operation, and maintenance of the Center’s high and low fidelity simulation equipment. This includes operating the learning management system, scheduling and set-up and re-set of rooms for simulation course training, assisting faculty and staff with high and low fidelity training scenarios, and assuring the efficient operation of the Center while maintaining a high-quality customer service environment. This position may support events on the weekends and evenings, as needed.

The Center for Simulation and Innovation at the UA College of Medicine – Phoenix is a state-of-the-art, technology-driven, clinical simulation training facility supporting the innovative educational needs of the medical school and its clinical affiliates, including industry health care partners and the community. This facility is dedicated, in every sense, to providing truly experiential, innovative and immersive simulation education. With 33,000 square feet of dedicated space, the Center for Simulation and Innovation represents one of the largest simulation facilities housed within a university in the U.S. and is a flagship for the University of Arizona and the downtown Phoenix Biomedical Campus.

The University of Arizona College of Medicine – Phoenix anchors the 28-acre Phoenix Biomedical Campus in the heart of the Valley of the Sun. The College inspires and trains individuals to become exemplary physicians, scientists and leaders who are life-long learners and inquisitive scholars. We embrace professionalism, innovation and collaboration to optimize health and health care for all. The Phoenix Biomedical Campus embodies the University’s priorities of engagement, partnership, innovation, and synergy in its world-class academic and research initiatives, with clinical facilities throughout Greater Phoenix. The campus also houses the UA Colleges of Public Health, Pharmacy, and Nursing, as well as Northern Arizona University’s College of Health and Human Services, the Translational Genomics Research Institute (TGen) and the International Genomics Consortium.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state retirement plan; access to UA recreation and cultural activities; and more!

The University of Arizona has been listed by Forbes as one of America’s Best Employers in the United States and WorldatWork and the Arizona Department of Health Services have recognized us for our innovative work-life programs. For more information about working at the University of Arizona, please click here.

Duties & Responsibilities
  • Provide timely and accurate assembly, preparation, organization (setting and re-set) of simulation lab rooms, equipment, technology, supplies and other resources for scheduled healthcare simulations, debriefings, tours and other events.
  • Support participants in use and best practices of simulation equipment, providing an appropriate orientation to simulator and task trainer features in the simulated learning environment.
  • Order, track, manage, and maintain equipment and supply inventory levels within the inventory control system. Identify and submit order requests for low inventory items on a regular basis to purchase and replenish equipment and supplies at optimal levels as determined by management.
  • Maintain current knowledge on the use, operation, troubleshooting and best practices of varied hardware, software and network equipment, technologies and applications used in the Sim Center, including:
    • Simulation Equipment, Technology and Applications (high and low fidelity mannequins, task trainers, various simulators, etc.)
    • Healthcare Equipment, Technology and Applications ( items used in healthcare settings)
    • Educational Equipment, Technology and Applications (standard audio-visual equipment and systems such as Learning Space, projectors, microphones, portable screens, tablets and laptops, DVD players, etc. used for teaching, monitoring and recording purposes).
  • Work with varied vendors and equipment to maintain, test, clean, and send equipment out for repair and refurbishing.
  • Act as backup to the Simulation Center Technician, delivering support to the faculty, students, staff and guests as needed.
  • Serve as Simulation Operator running simulations with faculty instructors.
  • Assure simulation equipment and supplies are in place, and in good working condition prior to the start of all simulations.
  • Conduct tours of the Simulation Center for community and student groups, accurately presenting and describing the goals, activities, and assets of the CSI.
  • Assist Simulation Center staff in day to day activities as needed, including flexible working hours to support events that may require after hours and weekends to assure successful outcomes.
  • Follow all University, COM-P and CSI designated operational policies, procedures and documentation.
  • Additional duties as assigned.
Knowledge, Skills, & Abilities
  • Knowledge of medical terminology and basic healthcare equipment and supplies.
  • Knowledge of various technologies, including basic hardware, software and network technologies, audio/video equipment, including Microsoft Office applications.
  • Problem solving and decision making skills.
  • Strong organizational and time-management skills sufficient to prioritize multiple repetitive tasks simultaneously to maintain efficient and timely SIM Center operations.
  • Customer service skills that display a professional, positive and helpful attitude at all times.
  • Effective verbal and written communication skills.
  • Interpersonal communications skills sufficient to interact with faculty, staff, students, vendors, business leaders, and K-12 guests participating in CSI training, tours, events or other activities.
  • Ability to work effectively with individuals at all levels of the organization in a culturally diverse student and associate community.
  • Flexible and adaptable, able to perform multiple activities in a dynamic environment that can have changing priorities and frequent interruptions.
  • Self-motivated and requires minimal supervision to complete tasks to scope and on time.
Minimum Qualifications
  • Fine motor skills to support set-up and use of small, hand-held medical devices and supplies.
  • Must be able to bend, stoop, carry and lift objects up to 50 lbs.
Arizona Board of Regents Minimum Qualifications

Bachelor’s degree in field appropriate to area of assignment AND two years of administrative/coordinative program experience; OR, six years of progressively responsible administrative coordinative program experience; OR, any equivalent combination of experience, training and/or education.

Preferred Qualifications
  • Clinical experience in health care delivery and/or health education.
  • Experience working with different types of medical equipment.
  • Knowledge of computer hardware and software applications relevant to simulator function.
  • Proficient with web-based computer programs (GoogleDocs and Box) and Microsoft Office suite, scheduling, simple accounting, spreadsheets, email.
Full Time/Part Time Full Time
Number of Hours Worked per Week 40
Job Category Administrative and Professional
Benefits Eligible Yes - Full Benefits
FLSA Exempt
Posted Rate of Pay $29,443 - $39,307 Annually, DOE
Type of criminal background check required: Name-based criminal background check (non-security sensitive)

Posting Detail Information

Posting Number S24342
Number of Vacancies One
Desired Start Date
Position End Date (if temporary)
Limited to Current UA Employees No
Contact Information for Candidates

College of Medicine-Phoenix
Office of Human Resources and Business Administration

Open Date 12/08/2017
Review Start Date 12/13/2017
Close Date
Open Until Filled Yes
Special Instructions to Applicant

Application: The online application should be completed in its entirety. Blank or missed information may be considered an incomplete submission.

Letter of Interest: Should clearly indicate how your skills and professional employment experience meet the Minimum and the Preferred qualifications (if applicable).

References: Please list 3 professional references including address, title, phone and email address.

Quick Link for Internal Postings
Diversity Statement

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. We translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we encourage diverse candidates to apply, including people of color, women, veterans, and individuals with disabilities. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Where did you first learn about this position?
    • Arizona Daily Star
    • Arizona Republic
    • Chronicle of Higher Education
    • Department of Economic Security (DES)
    • Diverse Issues in Higher Education
    • Hispanic Outlook in Higher Education
    • Jobing.Com
    • LinkedIn
    • Local Job Banks
    • Pima County One-Stop
    • Professional Conference
    • Professional journal/publication
    • Referred by UA Employee
    • Invited by Dept to Apply
    • UA Website
    • Other
  2. * Do you realize this job is located in Phoenix, Arizona?
    • Yes
    • No
  3. * Upon hire, will you possess a Bachelor's degree in field appropriate to area of assignment AND two years of administrative/coordinative program experience; OR, six years of progressively responsible administrative coordinative program experience; OR, any equivalent combination of experience, training and/or education?
    • Yes
    • No
  4. * Do you have fine motor skills to support set-up and use of small, hand-held medical devices and supplies?
    • Yes
    • No
  5. * Are you able to bend, stoop, and lift up to 50 lbs?
    • Yes
    • No

Documents Needed to Apply

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents