Instructional Technologist, ODL (UPDATED)

Position Details

Position Information

Title Instructional Technologist, ODL (UPDATED)
Department Academic Inits & Stdnt Success (9932)
Location Main Campus
Position Summary

Please note: The Posted Rate of Pay for this position has been updated, and is now listed as $40,000 – $50,000 Annually. If you
previously applied for this position, your application is under consideration and it is not necessary to reapply.

The Office of Digital Learning (ODL) is seeking an individual to provide academic technology support for faculty, students and staff of the greater UA community. This position is responsible for troubleshooting issues with technology, developing communication and training materials, and building effective relationships with instructors, instructional support teams, and vendors. The Instructional Technologist contributes to the academic mission of the University by enabling access to technologies for curricular or co-curricular needs.

The successful candidate will have a good customer service ethic, effective interpersonal skills, an independence in time management and work prioritization, and an approach which focuses on positively impacting educational experiences at The University of Arizona.

This individual will work as a team member of the ODL, but will act as a campus-wide resource for the various needs of UA’s learners and instructors.

The Office of Digital Learning supports the UA’s diversity and inclusiveness strategic initiatives designed to create an inclusive environment for all faculty, staff, and students. The candidate chosen for this position will be expected to support diversity and inclusiveness efforts in the department and college.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been listed by Forbes as one of America’s Best Employers in the United States and WorldatWork and the Arizona Department of Health Services have recognized us for our innovative work-life programs.
For more information about working at the University of Arizona and relocation services, please click here.

Duties & Responsibilities

• Troubleshoot issues with technology, both hardware and software, for users across the University of Arizona community
• Develop communication materials and strategies for the distribution, implementation, and training on/of academic technologies
• Design, deliver, and manage orientations related to incorporating technologies into academic settings
• Form collaborative relationships with vendors, faculty, and instructional support teams to implement technology integrations with new and/or existing systems on campus
• Support instructors and staff to develop content delivery models that promote accessibility, scalability, and student success
• Create support networks to learn about and share academic technologies

Knowledge, Skills, & Abilities

• Ability to assess and curate resources to meet the multifarious needs of The University’s community
• Demonstrated ability to communicate effectively and interact within a diverse, multicultural community
• Ability to prioritize multiple, competing tasks and to meet deadlines in a fast-paced team environment
• An eagerness and agility in learning new skills, technologies, and practices related to education

Minimum Qualifications

• Bachelor’s degree in related field; AND
• Minimum of two years of related experience in
- developing and/or delivering formal and informal trainings
- creating documentation and/or knowledge bases for end users
- troubleshooting and tech-desk support

Preferred Qualifications

• Master’s degree in related field and minimum of three years of related experience
• Experience working with learning management systems and academic technologies in the UA toolkit – Adobe Connect, Adobe Creative Cloud, Adobe Captivate, Credly, Examity, Google Apps for Education, Panopto, PlayPosit, Articulate Storyline, VoiceThread
• Demonstrated knowledge and understanding of current practices and emerging trends in distance and online edcation
• Experience developing web content
• Experience supporting faculty and students in higher education settings

FLSA Exempt
Full Time/Part Time Full Time
Number of Hours Worked per Week 40
Job Category Administrative and Professional
Benefits Eligible Yes - Full Benefits
Posted Rate of Pay $40,000 - $50,000 Annually
Type of criminal background check required: Name-based criminal background check (non-security sensitive)

Posting Detail Information

Posting Number A22346
Number of Vacancies One
Desired Start Date
Position End Date (if temporary)
Limited to Current UA Employees No
Contact Information for Candidates

Kathrine Holt

Open Date 01/25/2018
Close Date
Open Until Filled Yes
Review Begins On 02/09/2018
Special Instructions to Applicant

Please note: You will be required to provide contact information for a minimum of three professional references within your application. Should you be selected as a finalist for this position, your references may receive an automatic email. This email will ask your references to complete a brief questionnaire in regard to your suitability for the position as well as request the attachment of a letter of recommendation.

Diversity Statement

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. We translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we encourage diverse candidates to apply, including people of color, women, veterans, and individuals with disabilities. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

Quick Link for Internal Postings

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Where did you first learn about this position?
    • Arizona Daily Star
    • Arizona Republic
    • Chronicle of Higher Education
    • Department of Economic Security (DES)
    • Diverse Issues in Higher Education
    • Hispanic Outlook in Higher Education
    • Jobing.Com
    • LinkedIn
    • Local Job Banks
    • Pima County One-Stop
    • Professional Conference
    • Professional journal/publication
    • Referred by UA Employee
    • Invited by Dept to Apply
    • UA Website
    • Other
  2. * Do you have a Bachelor’s degree in related field AND a minimum of two years of related experience in developing and/or delivering formal and informal trainings, creating documentation and/or knowledge bases for end users, and troubleshooting and tech-desk support?
    • Yes
    • No

Documents Needed to Apply

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents