Senior Academic Advisor II (UPDATED)

Position Details

Position Information

Title Senior Academic Advisor II (UPDATED)
Department Computer Science (0412)
Location Main Campus
Position Summary

Please note: This position is no longer UA Internal Only and the ‘Posted Rate of Pay’ has been increased. As a result, the ‘Review Date’ for this position has been extended to 01/22/2018. If you previously applied for this position your application is under consideration and it is not necessary to reapply.

The Department of Computer Science seeks candidates for the position of Senior Academic Advisor II. The Academic Services Office provides service and support to over 1,500 undergraduate pre-majors, majors, and minors in Computer Science, 75 graduate students, and 26 faculty members. Academic Services staff strive to uphold the highest professional standards and are dedicated to working in the best interest of the students.

The Senior Academic Advisor II will supervise three undergraduate advisors, serve as the primary contact and coordinator for all undergraduate matters with Computer Science faculty and staff (including curriculum, course enrollment, and support programs), manage career development needs for undergraduates (including employer relations), and spend a minimum of 5 hours a week in scheduled or walk-in appointments with undergraduate students.

Incumbents are expected to possess knowledge about academic programs, policies and procedures, and student support services. The ability to be sensitive to the needs of diverse student populations, such as non-traditional and minority students and students with disabilities, is a necessity. Incumbents must also be able to interpret student needs and determine when referral to other University resources is appropriate. Applicants must demonstrate excellent communication and public relations skills, as they are required to interact continually with students, parents, and the public. This position requires technical competency, dedication to a team approach, personal accountability, accuracy, and timeliness. The Department’s Manager of Academic Services and Student Support supervises the position.

Serves as frontline contact for undergraduate students for developmental academic advising to drive engagement and empower students to achieve their academic and career goals. Plays a vital role in maximizing undergraduate student retention. Builds formative relationships with students by interpreting information and providing clarification on procedures and academic requirements of specific programs or majors. Academic Advisors have authority to approve students’ academic degree programs, including evaluating transfer credit and making exceptions to the program requirements under the auspices of their respective faculty.

The Department of Computer Science supports the UA’s diversity and inclusiveness strategic initiatives designed to create an inclusive environment for all faculty, staff, and students. The candidate is expected to support diversity and inclusiveness efforts in the department and college.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state retirement plan; access to UA recreation and cultural activities; and more!

The University of Arizona has been listed by Forbes as one of America’s Best Employers in the United States and WorldatWork and the Arizona Department of Health Services have recognized us for our innovative work-life programs. For more information about working at the University of Arizona, please click here.

Duties & Responsibilities

Principal Responsibilities:

  • Assesses individual students’ stage of development (academic and career) and promotes their growth by determining suitable developmental tasks
  • Evaluates use of transfer credit and determines whether or not degree requirements have been met
  • Supports students in establishing realistic and attainable academic and career goals
  • Assists undergraduate students in determining educational plans, choosing courses, and exploring majors, minors, and career options
  • Identifies educational and career options appropriate for each student and assists student with evaluating each option, including possible outcomes and their implications
  • Counsels students on options to satisfy degree requirements
  • Monitors students’ academic progress, determines satisfactory progress toward degree, and assists students in completion
  • Identifies current and potential needs or problem areas (e.g., study skills, tutoring)
  • Advises students with academic difficulty on development of an academic action plan, and refers students to appropriate campus resources for assistance as needed
  • Using University systems, maintains student files and records and advisors notes
  • Maintains knowledge of regulations and policies that impact students’ educational options
  • Other duties as assigned (typically less than 5% of time)

Distinguishing characteristics of job level:

This level is distinguished from prior levels in that Senior Academic Advisor II will have a predominant role and lead responsibility.

  • Acts as team leader for professional and/or support staff; may oversee others as needed.
  • Provides guidance and oversight to junior advisors.
  • Represents unit on university committees to initiate change and to resolve issues related to academic issues as a subject expert.
  • Possesses a full range and depth of professional knowledge and experience which allows them to work independently while leading other
  • Utilizes University systems advisor tools with excellent proficiency (advanced analytics and interpretation of data including building dashboards and agents)
  • Develops a special program (including but not limited to academic success, peer advising, mentoring, career placement, ambassadors, internships or college honors programs, etc.)
  • May provide input to management for performance assessments for junior advisors.
  • Works closely and collaboratively with management to fully understand policies and procedures to provide guidance to all advisors. May make recommendations for improvement to management.
  • Builds and delivers training.
Knowledge, Skills, & Abilities
Minimum Qualifications

Master’s degree in related field and five or more years of experience; OR, any equivalent combination of experience, training, and/or education.

Preferred Qualifications
FLSA Exempt
Full Time/Part Time Full Time
Number of Hours Worked per Week 40
Job Category Administrative and Professional
Benefits Eligible Yes - Full Benefits
Posted Rate of Pay $49,768 - $60,000 Annually DOE
Type of criminal background check required: Name-based criminal background check (non-security sensitive)

Posting Detail Information

Posting Number A22227
Number of Vacancies One
Desired Start Date
Position End Date (if temporary)
Limited to Current UA Employees No
Contact Information for Candidates

Bridget Radcliff

Open Date 11/27/2017
Close Date
Open Until Filled Yes
Review Begins On 01/22/2018
Special Instructions to Applicant

Please note: You will be required to provide contact information for a minimum of three professional references within your application. Should you be selected as a finalist for this position, your references may receive an automatic email. This email will ask your references to complete a brief questionnaire in regard to your suitability for the position as well as request the attachment of a letter of recommendation.

Diversity Statement

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. We translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we encourage diverse candidates to apply, including people of color, women, veterans, and individuals with disabilities. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

Quick Link for Internal Postings

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Where did you first learn about this position?
    • Arizona Daily Star
    • Arizona Republic
    • Chronicle of Higher Education
    • Department of Economic Security (DES)
    • Diverse Issues in Higher Education
    • Hispanic Outlook in Higher Education
    • Jobing.Com
    • LinkedIn
    • Local Job Banks
    • Pima County One-Stop
    • Professional Conference
    • Professional journal/publication
    • Referred by UA Employee
    • Invited by Dept to Apply
    • UA Website
    • Other
  2. * Do you have a Master’s degree in related field and five or more years of experience; OR, any equivalent combination of experience, training, and/or education?
    • Yes
    • No

Documents Needed to Apply

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents