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Academic Advisor II (Online Business Administration Success Coach)

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Position Details

Position Information

Title Academic Advisor II (Online Business Administration Success Coach)
Department Eller Undergraduate Programs (3016)
Location Main Campus
Position Summary

The Eller College of Management’s Undergraduate Program seeks candidates with effective communication and attention to detail to join the team as an Academic Advisor II (Success Coach) to support Business Administration major students enrolled in the fully online undergraduate program. This individual will provide academic advising and career coaching services; empowering students to achieve their academic and professional goals by building formative relationships with advisees. The advisor will serve students enrolled in the business administration major by conducting advising appointments, assisting with registration, and guiding students toward a timely graduation. The advisor will also develop and maintain a robust online orientation program to onboard newly admitted business administration majors. The advisor will serve as a frontline contact and campus concierge to help continuing online students to have a clear path to achieve academic success. The advisor will collaborate with Eller online instructors and campus partners to help monitor student’s engagement in their online coursework and utilize proactive interventions with at-risk students. The advisor will also collaborate with the Eller Professional Development Center staff to develop online professional development programming designed to meet the unique needs of business administration majors in Eller Online. They will be expected to participate in professional development activities and other duties as assigned.

The University of Arizona has been listed by Forbes as one of America’s Best Employers in the United States and WorldatWork and the Arizona Department of Health Services have recognized us for our innovative work-life programs. For more information about working at the University of Arizona, please click here.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

Accepting a new position is a big life step. We want potential candidates and their families to be able to make informed decisions. Candidates who are considering relocation to the Tucson or Phoenix area, and have been offered an on-site interview, are encouraged to use the free services offered by Above & Beyond Relocation Services (ABRS). Ask your department contact to be introduced to ABRS prior to your visit.

Duties & Responsibilities

The Academic Advisor II (Online Business Administration Success Coach) will:
• Advise students on academic requirements and procedures associated with the pre-professional and professional phases of the Eller Undergraduate program.
• Evaluate course petitions and amendments to student’s program of study, monitor academic progress, maintain student files and records, and evaluate transfer transcripts for course equivalencies.
• Assist students with negotiating University and Eller College processes and procedures, including awareness of deadlines, letters and petitions, schedule changes, leaves of absences, academic probation, services related to special needs, etc.
• Maintain orientation program to ensure incoming students receive necessary and relevant information for their program.
• Coordinate enrollment for newly admitted and continuing students.
• Assess students’ professional skills and aspirations; use this data to plan for relevant professional opportunities, identify specific skills required, and help students obtain necessary skills needed for their desired post-graduate outcomes.
• Maintain online professional development course and monitor career outcomes of online graduates.
• Compile data for program assessment and reporting.
• Develop and facilitate presentations using various multimedia.
• Coordinate large and small informational sessions or workshops and evaluate effectiveness of these programs.
• Coordinate graduation events for Eller Online students, in coordination with Eller Undergraduate programs staff.
• Perform other duties as assigned.

Knowledge, Skills, & Abilities

The preceding are performed with a concern for and expectation of:
• Strong written and verbal communication.
• Pro-active, problem-solving attitude.
• Ability to work effectively in a fast-paced team environment.
• Managing competing priorities with strong attention to detail.

Minimum Qualifications

Bachelor’s degree in a related field and two or more years of experience; OR, any equivalent combination of experience, training, and/or education.

Preferred Qualifications

• Previous academic advising or other experience in higher education students services.
• Previous experience with online learners, community college students and/or non-traditional adult learners.
• Previous experience in a corporate or business environment.
• Demonstrated experience with Microsoft Office suite (Excel, Access, and PowerPoint).

FLSA Exempt
Full Time/Part Time Full Time
Number of Hours Worked per Week 40
Job Category Administrative and Professional
Benefits Eligible Yes - Full Benefits
Posted Rate of Pay $42,000 - $44,000 Annually
Type of criminal background check required: Name-based criminal background check (non-security sensitive)

Posting Detail Information

Posting Number A22206
Number of Vacancies One
Desired Start Date
Position End Date (if temporary)
Limited to Current UA Employees No
Contact Information for Candidates

Matthew Goodwin

Open Date 11/22/2017
Close Date
Open Until Filled Yes
Review Begins On 12/04/2017
Special Instructions to Applicant
Diversity Statement

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. We translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we encourage diverse candidates to apply, including people of color, women, veterans, and individuals with disabilities. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

Quick Link for Internal Postings

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Where did you first learn about this position?
    • Arizona Daily Star
    • Arizona Republic
    • Chronicle of Higher Education
    • Department of Economic Security (DES)
    • Diverse Issues in Higher Education
    • Hispanic Outlook in Higher Education
    • Jobing.Com
    • LinkedIn
    • Local Job Banks
    • Pima County One-Stop
    • Professional Conference
    • Professional journal/publication
    • Referred by UA Employee
    • Invited by Dept to Apply
    • UA Website
    • Other
  2. * Do you have a Bachelor's degree in a related field and two or more years of experience; OR any equivalent combination of experience, training and/or education?
    • Yes
    • No

Documents Needed to Apply

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents