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Medication Management Specialist (On Call) (Tucson) (Multiple Positions)

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Position Details

Position Information

Title Medication Management Specialist (On Call) (Tucson) (Multiple Positions)
Department Pharmacy Administration (1901)
Location University of Arizona Health Sciences
Position Summary

The Medication Management Center is a pharmacist run call center focused on delivering innovative medication therapy management services. The center’s programs primarily focus on providing medication therapy management services to patients with asthma, diabetes, COPD, and CHF. However, the center provides medication therapy management services to patients with all types of medication management needs. We invite applicants to apply for this on-call (non-benefit eligible) position to support the growing and the dynamic needs our Center.

The On Call Medication Management Specialist will conduct clinical patient care services for patients over the phone. Calls will consists of scheduled appointments, escalated cases, precepting student pharmacists, and perform other duties related to the provision of the medication therapy management services.

Duties & Responsibilities
  • Provide medication management services to patients over the phone.
  • Complete comprehensive medication reviews.
  • Make outbound “cold calls” offering medication management services.
  • Provide counseling via a structured interview format as required by the program sponsor. Structure of counseling sessions may vary depending on program sponsor.
  • Make therapeutic recommendations to optimize medication regimens including but not limited to generic substitutions, duplicate therapy, and therapeutic interchanges.
  • Contact the Patient’s prescriber(s) to authorize therapeutic interchanges, review potential duplicate therapies, or otherwise consult with the prescriber as appropriate and convey any Patient therapeutic change authorizations from prescribers as well as any other recommendations for therapy modifications to the patient’s dispending pharmacy.
  • Document all services provided and recommendations made including declination of service by patients.
  • Maintain performance standards, including call volume, consistent with other Medication Management Center ON CALL pharmacists.
  • Supervise pharmacy interns and pharmacy technicians providing medication management services.
  • Perform other duties as required by supervisor.
Knowledge, Skills, & Abilities
Minimum Qualifications
  • Clinical expertise in medication therapy management.
  • BS or Pharm.D from an accredited college of pharmacy.
  • Current, unrestricted license to practice pharmacy. State of licensure and requirements varies based on location and role.
Preferred Qualifications
  • Excellent communication skills.
  • Experience in geriatrics.
  • Call center experience.
  • Multilingual.
  • Experience working with computer applications including Microsoft Office (i.e Word, Excel, PowerPoint, etc) and Mozilla web browser.
  • Reside in Tucson or Phoenix, AZ.
FLSA To Be Determined
Full Time/Part Time On Call
Number of Hours Worked per Week up to 19 hours per week.
Job Category Medical / Health Professions
Benefits Eligible No
Posted Rate of Pay $50.00 Per Hour
Type of criminal background check required: Fingerprint criminal background check (security sensitive due to title or department)

Posting Detail Information

Posting Number A22173
Number of Vacancies Multiple
Desired Start Date
Position End Date (if temporary)
Limited to Current UA Employees No
Contact Information for Candidates

Martin Pelger

Open Date 10/31/2017
Close Date
Open Until Filled Yes
Review Begins On 11/15/2017
Special Instructions to Applicant
Diversity Statement

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. We translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues and constituencies. Because we seek a workforce with diverse perspectives and experiences, we encourage minorities, women, veterans, and individuals with disabilities to apply. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs.

Quick Link for Internal Postings

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Where did you first learn about this position?
    • Arizona Daily Star
    • Arizona Republic
    • Chronicle of Higher Education
    • Department of Economic Security (DES)
    • Diverse Issues in Higher Education
    • Hispanic Outlook in Higher Education
    • Jobing.Com
    • LinkedIn
    • Local Job Banks
    • Pima County One-Stop
    • Professional Conference
    • Professional journal/publication
    • Referred by UA Employee
    • Invited by Dept to Apply
    • UA Website
    • Other
  2. * Do you have clinical expertise in medication therapy management?
    • Yes
    • No
  3. * Upon hire, will you have a BS or Pharm.D from an accredited college of pharmacy?
    • Yes
    • No
  4. * Do you possess a current, unrestricted license to practice pharmacy? (State of licensure and requirements varies based on location and role.)
    • Yes
    • No

Documents Needed to Apply

Required Documents
  1. Cover Letter
  2. Curriculum Vitae
Optional Documents