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Financial Aid Counselor-Processing

Below you will find the details for the position including any supplementary documentation and questions you should review before applying to the opening.  To apply to the position, please click the Apply to this Job link/button.

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Please see Special Instructions for more details.

**Please note: You will be required to provide contact information for a minimum of three professional references within your application. Should you be selected as a finalist for this position, your references may receive an automatic email. This email will ask your references to complete a brief questionnaire in regard to your suitability for the position as well as request the attachment of a letter of recommendation.**

Position Details

Position Information

Title Financial Aid Counselor-Processing
Department Student Financial Aid (7601)
Location Main Campus
Position Summary

Financial Aid Counselors in the Office of Scholarships and Financial Aid (OSFA) work under own initiative with limited supervision and are accountable for evaluating the financial needs of students from a variety of sources including documentation of financial status and personal interviews, and awarding financial aid according to federal, state, and institutional regulations and guidelines.

The Office of Scholarships and Financial Aid supports the UA’s diversity and inclusiveness strategic initiatives designed to create an inclusive environment for all faculty, staff, and students. The candidate is expected to support diversity and inclusiveness efforts in the department and college.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state retirement plan; access to UA recreation and cultural activities; and more!

The University of Arizona has been listed by Forbes as one of America’s Best Employers in the United States and WorldatWork and the Arizona Department of Health Services have recognized us for our innovative work-life programs. For more information about working at the University of Arizona, please click here.

Duties & Responsibilities
  • Coordinate the processing and administration of financial aid and related documentation for UA students.
  • Review forms for completeness, secure additional information required, apply established office procedures, and federal/state regulations for federal and state grants.
  • Perform review of information provided on the Free Application for Federal Student Aid (FAFSA) and other file review processes based on federal Title IV regulations.
  • Responsible for complete and accurate FAFSA reviews to resolve/meet various types of verifications required by the Department of Education. Review federal income tax returns and verify the data against financial aid application and student documentation.
  • Complete federal verification processes and making necessary corrections to students’ financial aid application.
  • Understand how the Expected Family Contribution (EFC) calculation works and how the EFC impacts the awarding of Title IV funds.
  • Be familiar with the administration of all Title IV student financial aid programs and awarding eligibility requirements.
  • Assign appropriate Cost of Attendance to students and award federal, state and institutional aid to financial aid recipients to ensure aid is paid in a timely manner.
  • Ability to read, comprehend, and comply with federal and state laws, regulations, and policies pertaining to the provision of student financial aid.
  • Ability to interact effectively individually, as a member of a team and work collaboratively with other departments.
  • Ability to listen to and understand customers’ questions (e.g. students, staff, etc.) and respond positively to their requests.
  • Must possess working knowledge of Federal Systems in which the individual will interact with regularly (EDConnect, COD, CPS, NSLDS).
  • Use information systems to input data, maintain databases, perform research for projects or issues and generate reports.
  • Assist in researching rules and regulations concerning Title IV funding eligibility issues and participate in determining OSFA policy and procedures.
  • Provide financial aid counseling to students and parents regarding all aspects of financial aid process. Make necessary referrals to other student service offices. Interact with appropriate outside entities in order to facilitate the student eligibility process.
Knowledge, Skills, & Abilities
  • Knowledge of government, donor and/or institutional rules, regulations, guidelines, and procedures for awarding of financial aid.
  • Knowledge of and skill in automated processing.
  • Ability to effectively communicate.
  • Demonstrated skills in critical thinking and problem solving.
  • Knowledge of Family Educational Rights and Privacy (FERPA) requirements.
  • Knowledge of federal financial aid programs and supporting regulations.
  • Knowledge of Title IV program fund regulations.
  • Knowledge of U. S. Department of Education rules and regulations.
  • Knowledge of current U.S. tax forms, regulations, and the implications of such regulations on financial aid.
  • Excellent written and verbal communication skills.
  • Solid basic math skills.
  • Strong interpersonal skills with both faculty and student populations.
  • Superior organizational and problem resolution skills.
  • Strong basic computer software skills, such as Microsoft Office products, specifically Word and Excel, and as well as exposure to more concentrated financial aid/EDE software programs such as PeopleSoft.
Minimum Qualifications

Please see Arizona Board of Regents Minimum Qualifications below.

Arizona Board of Regents Minimum Qualifications

Bachelor’s degree in Business or Public Administration, Humanities or other related field AND two years of experience in financial aid student counseling; OR, six years of experience in financial aid, student counseling or directly related experience; OR, any equivalent combination of experience, training and/or education.

Preferred Qualifications
Full Time/Part Time Full Time
Number of Hours Worked per Week 40
Job Category Administrative and Professional
Benefits Eligible Yes - Full Benefits
FLSA Exempt
Posted Rate of Pay $35,515 Annually
Type of criminal background check required: Name-based criminal background check (non-security sensitive)

Posting Detail Information

Posting Number S24114
Number of Vacancies One
Desired Start Date 12/04/2017
Position End Date (if temporary)
Limited to Current UA Employees No
Contact Information for Candidates

Sherri Smith
sherris@email.arizona.edu

Open Date 10/10/2017
Review Start Date 10/20/2017
Close Date
Open Until Filled Yes
Special Instructions to Applicant

Please note: You will be required to provide contact information for a minimum of three professional references within your application. Should you be selected as a finalist for this position, your references may receive an automatic email. This email will ask your references to complete a brief questionnaire in regard to your suitability for the position as well as request the attachment of a letter of recommendation.

Quick Link for Internal Postings http://uacareers.com/postings/22511
Diversity Statement

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. We translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues and constituencies. Because we seek a workforce with diverse perspectives and experiences, we encourage minorities, women, veterans, and individuals with disabilities to apply. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Where did you first learn about this position?
    • Arizona Daily Star
    • Arizona Republic
    • ArizonaDiversity.com
    • Careerbuilder.com
    • Chronicle of Higher Education
    • Department of Economic Security (DES)
    • Diverse Issues in Higher Education
    • HigherEdsJobs.com
    • Hispanic Outlook in Higher Education
    • Indeed.com
    • InsideHigherEd.com
    • Jobing.Com
    • LinkedIn
    • Local Job Banks
    • Pima County One-Stop
    • Professional Conference
    • Professional journal/publication
    • Referred by UA Employee
    • Invited by Dept to Apply
    • UA Website
    • Other
  2. * Do you have a Bachelor's degree in Business or Public Administration, Humanities or other related field AND two years of experience in financial aid student counseling; OR, six years of experience in financial aid, student counseling or directly related experience; OR, any equivalent combination of experience, training and/or education?
    • Yes
    • No

Documents Needed to Apply

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents