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Manager, Marketing & Communications

Below you will find the details for the position including any supplementary documentation and questions you should review before applying to the opening.  To apply to the position, please click the Apply to this Job link/button.

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Please see Special Instructions for more details.

Please include a letter of interest that describes how your experience and qualifications are fitting for this position. Also, as part of your required application materials, please attach writing samples, including a piece of web content and a news story (i.e. attach a PDF or a document that includes a link to samples online)

Position Details

Position Information

Title Manager, Marketing & Communications
Department Libraries - Administration (1701)
Location Main Campus
Position Summary

The Manager of Marketing & Communications serves as the content and branding strategist for the Libraries and provides vision, direction, and oversight of content across library channels, including websites and other digital tools, print materials, social media, signage, videography, advertising and earned media. The Manager develops and implements the UA Libraries brand in a way that is meaningful to students and faculty, and works to create a consistent voice across all library communications. The Manager also provides leadership and direction to the Marketing Communications staff responsible for the day-to-day creation of marketing and communications materials.

Visit the University Libraries website to learn more about us.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

Accepting a new position is a big life step. We want potential candidates and their families to be able to make informed decisions. Candidates who are considering relocation to the Tucson or Phoenix area, and have been offered an on-site interview, are encouraged to use the free services offered by Above & Beyond Relocation Services (ABRS). Ask your department contact to be introduced to ABRS prior to your visit.

As a nationally recognized leader, the University of Arizona strives to look forward. Listed by Forbes as one of America’s Best Employers in the United States, the University provides strategic programs to enhance the lifecycles of a multigenerational workforce.

This award-winning portfolio includes consecutive Seal of Distinction awards for its exemplary Work-Life practices from WorldatWork, along with the 2017 Gold Healthy Arizona Worksite award, presented by the Arizona Department of Health Services and the Maricopa County Department of Public Health. For more information about the collaborative culture and innovative service offerings at the University of Arizona, visit Why UA.

The University of Arizona is an equal opportunity employer providing equal opportunity for women, minorities, veterans and individuals with disabilities.

Duties & Responsibilities
  • Develops and implements brand, marketing, and content strategies for the Libraries to create a consistent, compelling voice across all library communications.
  • Leads the Libraries Communication Council to develop a campus communication plan and key messaging with departmental input.
  • Maintains and updates the Libraries’ style guide, content standards, and content workflows.
  • Ensures quality, user-centered web content through training, consultation, and collaboration with website content managers.
  • Works with user experience and assessment staff in gathering market research to guide prioritization and decision making.
  • Supervises and manages the Marketing and Communications team in areas of graphic design, web design, digital and social media, videography, and photography.
  • Coaches and mentors direct reports in career and skill development. Creates and supervises processes to ensure timely completion of assignments.
  • Edits and writes content in support of our marketing, communications and website efforts.
  • Represents the Libraries to the Central Communications Team and the Campus Senior communicators.
  • Provides marketing support for events for the development office, Special Collections and the Libraries.
  • Manages and controls expenditures within agreed guidelines.
  • Maintains awareness and knowledge of contemporary marketing and communication practices and principles.
  • Other duties as assigned.
Knowledge, Skills, & Abilities
  • Strong project management skills, with ability to deliver results on time and on budget through use of project management software tools.
  • Broad knowledge of marketing and communication strategies and channels. Skilled in content management and information architecture.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Ability to work in a highly collaborative and inclusive environment, one that values and leverages the benefits of diverse perspectives.
  • Positive attitude and strong demonstration of Our Values: Collaboration, Continuous Learning, Diversity, Innovation, and Integrity.
Minimum Qualifications
  • Bachelor’s degree in marketing, communications, business administration or a directly related field with at least 5 years of progressively responsible experience; OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.
  • At least 4 years of significant managerial experience in a professional environment, with demonstrated excellence in communication, negotiation, and team management.
Preferred Qualifications
  • Excellent written communication skills, including creative writing as well as technical writing for the web.
  • Experience implementing a content strategy, including auditing content, developing content workflows, training content writers, and creating standards and style guides.
  • Experience developing editorial calendars and communication plans.
  • Experience with UA Marketing and Communications branding and policies.
  • Master’s degree in library science, creative writing, English, journalism, communications, marketing or related field.
FLSA Exempt
Full Time/Part Time Full Time
Number of Hours Worked per Week 40
Job Category Administrative and Professional
Benefits Eligible Yes - Full Benefits
Posted Rate of Pay $55,000-$63,000
Type of criminal background check required: Name-based criminal background check (non-security sensitive)

Posting Detail Information

Posting Number A22096
Number of Vacancies One
Desired Start Date
Position End Date (if temporary)
Limited to Current UA Employees No
Contact Information for Candidates

Krissandra McNeill
Human Resources
klmcneill@email.arizona.edu

Open Date 09/25/2017
Close Date
Open Until Filled Yes
Review Begins On 10/12/2017
Special Instructions to Applicant

Please include a letter of interest that describes how your experience and qualifications are fitting for this position.

Also, as part of your required application materials, please attach writing samples, including a piece of web content and a news story (i.e. attach a PDF or a document that includes a link to samples online)

Diversity Statement

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. We translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we encourage diverse candidates to apply, including people of color, women, veterans, and individuals with disabilities. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

Quick Link for Internal Postings http://uacareers.com/postings/22285

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Where did you first learn about this position?
    • Arizona Daily Star
    • Arizona Republic
    • ArizonaDiversity.com
    • Careerbuilder.com
    • Chronicle of Higher Education
    • Department of Economic Security (DES)
    • Diverse Issues in Higher Education
    • HigherEdsJobs.com
    • Hispanic Outlook in Higher Education
    • Indeed.com
    • InsideHigherEd.com
    • Jobing.Com
    • LinkedIn
    • Local Job Banks
    • Pima County One-Stop
    • Professional Conference
    • Professional journal/publication
    • Referred by UA Employee
    • Invited by Dept to Apply
    • UA Website
    • Other
  2. Do you have a Bachelor’s degree in marketing, communications, business administration or a directly related field with at least 5 years of progressively responsible experience; OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved?
    • Yes
    • No
  3. Do you have at least 4 years of significant managerial experience in a professional environment, with demonstrated excellence in communication, negotiation, and team management?
    • Yes
    • No

Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter
  3. Sample of Publications
Optional Documents