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Systems Administrator, Senior (UPDATED)

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Position Details

Position Information

Title Systems Administrator, Senior (UPDATED)
Department UITS-Student & Acad Technologies (9523)
Location Main Campus
Position Summary

Please Note: the ‘Contact Information for Candidates’ section below has been updated.

University Information Technology Services, within the University of Arizona, is accepting applications for the position of Systems Administrator, Senior. The successful candidate will work as part of the Office of Student Computer Resources (OSCR) and will be in charge of maintaining the current Mac computer systems and innovating the next generation. The position involves analyzing, installing, configuring and maintaining Mac hardware/software across several computer labs. The position also involves researching, evaluating, proposing and piloting new technology, including but not limited to virtual computing.
Please note: Job will require some night and weekend work.

Duties & Responsibilities

•Installs, configures, and performs routine maintenance on systems hardware and software including servers and operating systems, in both Windows and Mac OS, with a focus on Mac OS.
•Works with other OSCR system admin (Windows), to cross-train and provide backup ability for each other’s duties.
•Conducts research of current and emerging computing technologies. Identifies potential applications for emerging technology in current environment.
•Creates pilot programs to evaluate new technology. Presents recommendations for full-scale implementation.
•Monitors and maintains availability, performance and security of systems software, hardware and related applications.
•Identifies, analyzes, and resolves complex technical issues with computer hardware and software.
•Monitors for updates to installed software and upgrades the computer images.
•Recommends, configures and installs new computer hardware, per refresh schedule.
•Tests systems and applications software including the impact of software updates and patches.
•Creates and maintains documentation on processes.
•Maintains inventory of hardware and software, including purchasing and repair documentation.
•Implements computer software and hardware licensing, warranty and vendor service agreements.
•Implements and monitors computer security and quality assurance procedures and maintains associated required documentation.
•Identifies and creates process improvements, including writing scripts to increase automation.
•Conducts user software needs analysis and makes recommendations for enhancements and continued improvement.
•Creates virtual lab access for on-line students.
•Collaborates with other departments IT staff, for cross-training and cross-support.
•May manage projects of limited scope or portions of large and/or complex projects. May guide technical staff on a project basis.

Knowledge, Skills, & Abilities

•Knowledge of the theory, principles and practices in systems administration and network systems administration.
•Knowledge of workstation and network support tools, such as NetSupportSchool, Deep Freeze, Apple Remote Desktop, DeployStudio, Active Directory, Group Policy, and other backend software.
•Knowledge of scripting tools; for example, PowerShell, Python, or Bash.
•Skill in analyzing, troubleshooting, and resolving computer hardware and software problems.
•Skill in researching new technologies and identifying potential uses for it.
•Skill in implementing projects, from concept to full execution.
•Skill in working independently and as part of a team.
•Ability to communicate effectively verbally and in writing.
•Experience supporting MacOS computers, using Apple Remote Desktop and other technologies.
•Must be available and willing to work extended and/or alternative hours as needed for rollouts, system upgrades, problem remediation, etc.

Minimum Qualifications

Please see Arizona Board of Regents Minimum Qualifications below.

Arizona Board of Regents Minimum Qualifications

Five years of progressively responsible system administration and/or programming experience including the installation, testing and maintenance of hardware, operating and applications systems and utilities; OR Associate’s degree in Management Information Systems, Computer Information Technology or related field AND four years of progressively responsible system administration and/or programming experience including the installation, testing and maintenance of hardware, operating and applications systems and utilities; OR, Bachelor’s degree in Management Information Systems, Computer Information Technology or related field AND two years of progressively responsible system administration and/or programming experience including the installation, testing and maintenance of hardware, operating and applications systems and utilities; OR, Any equivalent combination of experience, training and/or education.

Preferred Qualifications

•Experience with virtual machines, virtual desktops and/or virtual delivery of applications.

Full Time/Part Time Full Time
Number of Hours Worked per Week 40
Job Category Computer, Engineering and Technical
Benefits Eligible Yes - Full Benefits
FLSA Exempt
Posted Rate of Pay TBD
Type of criminal background check required: Fingerprint criminal background check (security sensitive due to title or department)

Posting Detail Information

Posting Number S23804
Number of Vacancies One
Desired Start Date
Position End Date (if temporary)
Limited to Current UA Employees No
Contact Information for Candidates

Melanie Hornstein
mhornstein@email.arizona.edu

Open Date 08/10/2017
Review Start Date
Close Date
Open Until Filled Yes
Special Instructions to Applicant
Quick Link for Internal Postings http://uacareers.com/postings/21088
Diversity Statement

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. We translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we encourage diverse candidates to apply, including people of color, women, veterans, and individuals with disabilities. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Where did you first learn about this position?
    • Arizona Daily Star
    • Arizona Republic
    • ArizonaDiversity.com
    • Careerbuilder.com
    • Chronicle of Higher Education
    • Department of Economic Security (DES)
    • Diverse Issues in Higher Education
    • HigherEdsJobs.com
    • Hispanic Outlook in Higher Education
    • Indeed.com
    • InsideHigherEd.com
    • Jobing.Com
    • LinkedIn
    • Local Job Banks
    • Pima County One-Stop
    • Professional Conference
    • Professional journal/publication
    • Referred by UA Employee
    • Invited by Dept to Apply
    • UA Website
    • Other
  2. * Do you have five years of progressively responsible system administration and/or programming experience including the installation, testing and maintenance of hardware, operating and applications systems and utilities; OR Associate's degree in Management Information Systems, Computer Information Technology or related field AND four years of progressively responsible system administration and/or programming experience including the installation, testing and maintenance of hardware, operating and applications systems and utilities; OR, Bachelor's degree in Management Information Systems, Computer Information Technology or related field AND two years of progressively responsible system administration and/or programming experience including the installation, testing and maintenance of hardware, operating and applications systems and utilities; OR, Any equivalent combination of experience, training and/or education?
    • Yes
    • No

Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents