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Executive Director of Infrastructure and Foundational Technologies

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Position Details

Position Information

Title Executive Director of Infrastructure and Foundational Technologies
Department UITS-Infra & Foundational Tech (9526)
Location Main Campus
Position Summary

University Information Technology Services (UITS) at the University of Arizona is recruiting for an Executive Director of Infrastructure and Foundational Technologies. Reporting to the Vice President for Information Strategy and University Libraries (VPISUL), the selected candidate will be a key member of the Executive Leadership team responsible for strategic planning, budgeting, staffing, and campus partnerships to advance core and innovative technologies in support of the university’s mission and strategic objectives. The successful candidate will be an established leader with a demonstrated record of accomplishment, preferably in a complex organization with higher education experience.

The Executive Director of Infrastructure and Foundational Technologies is responsible for providing leadership, direction, and management across a broad range of systems and services. This portfolio includes the enterprise network and data center operations, voice team, cloud infrastructure, the estimating and engineering group, our warehousing and field technicians, and telecommunications customer service.

Our Division provides the institution’s research, business, and instructional communities a robust, reliable, high-capacity data and telecommunications infrastructure. The successful candidate will be able to demonstrate an ability to think broadly about the current and future needs of the institution, its faculty, staff, and its students. The candidate must be able to comprehend the services and support we provide through the lenses of various stakeholders. In general, this position will play a leadership role in attending to the whole ecosystem of foundational systems and technologies that serve the university, including those that are not the direct responsibility of this position.

It is an exciting time of opportunity and change for the University and for our IT division. The University has very recently inaugurated a new president, which brings a time of re-acquaintance with and revitalization of our vision, purpose, and actions. Our division is responding by moving beyond its traditional technology focus to build a new organization more directly aligned to our strategic institutional goals. The successful candidate will join the VPISUL and UITS as a member of our executive leadership team purpose-built to guide the organization through this transformation and to position us for success as our institution enters its the next phase.

Our IT leadership works closely with our administrative partners across the University to implement cutting-edge tools and technologies to maximize the value of their interactions with students and with each other. The successful candidate will be able to demonstrate an ability to think holistically about the student experience, and be able to comprehend the services and support we provide through the lenses of various stakeholders, especially students, as well as the faculty and professionals with whom they interact. In general, this position will play a leadership role in attending to the whole ecosystem of systems and technologies that serve the student realm, including those that are not the direct responsibility of this position.

UITS is a $50M organization of approximately 230 people responsible for providing enterprise network, telecommunications, computing, and data services to the University of Arizona.  UITS offers a broad array of services to the university community ranging from deploying and managing the campus’ wired and wireless networks to stewardship of the administrative applications that support the HR, payroll, finance, and student lifecycle management activities of the institution. Also, UITS recently unveiled its next-generation high performance computing environment to support the computationally-intensive needs of UA research faculty. Including the deployment and management of our state-of-the-art wireless network, to support the teaching and learning activities of faculty and students.  
Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

Accepting a new position is a big life step. We want potential candidates and their families to be able to make informed decisions. Candidates who are considering relocation to the Tucson or Phoenix area, and have been offered an on-site interview, are encouraged to use the free services offered by Above & Beyond Relocation Services (ABRS).Ask your department contact to be introduced to ABRS prior to your visit.

The University of Arizona has been recognized on Forbes 2015 list of America’s Best Employers in the United States and has been awarded the 2016 Work-Life Seal of Distinction by the World@Work! For more information about working at the University of Arizona, please click here.

Duties & Responsibilities

•Provide strategic leadership, direction, management and supervision for infrastructure and foundational technology teams, while bringing energy and a sense of mission to this department.
•Collaboratively create a shared vision for our evolving data and telecommunications ecosystem.
•Facilitate the strategic and tactical planning to realize the vision.
•Manage the following teams and technologies within UITS, including:
oNetwork Operations
oData Center Operations
oCloud- and Platform-infrastructure Teams
oEstimating and Engineering
oTelecommunications Customer Service
oVoice Team
oWarehousing and Field Technicians
•Act as steward to the governance structures and processes associated with foundational IT systems.
•Participate in the development and administration of a shared vision and evolving strategy for UITS information technology, based on campus priorities.
•Play a pivotal role in developing a new campus IT strategic plan.
•Anticipate, initiate and respond to changes in the environment, and keeps abreast of trends that impact higher education and that ensure UITS and the University achieve their goals.
•Embrace ambiguity in a changing environment and commit to continual professional development, improvement, and learning for all staff.
•Manage the department budget.
•Provide overall UITS leadership as part of the UITS executive management team.

Knowledge, Skills, & Abilities

•Demonstrated skill at building and managing strong relationships with partners and clients, including faculty, administrators, support staff, and students.
•Ability to empathize with campus stakeholders and provide creative solutions to support their activities and the broad mission of the university.
•Excellent interpersonal skills.
•Ability to work in a highly collaborative and inclusive environment, one that values and leverages the benefits of diverse perspectives.
•Initiative, optimism, flexibility, integrity and follow through.
•Ability to identify opportunities and capitalize upon them.
•Ability to advocate, influence, and persuade others.
•Effective skills in facilitation, creative problem solving and a team-based approach to achieving success.
•Excellent analytical, time management, organizational, and creative problem-solving skills.

Minimum Qualifications

UITS’ Executive Director of Infrastructure and Foundational Technologies will be an accomplished technological leader and will possess, at a minimum, the following qualifications:
•A Bachelor’s Degree in Systems or Network Engineering, Management Information Systems
•Ten years of significant relevant experience with demonstrated progression in responsibility; or any equivalent combination of experience, training and/or education.
•Proven experience in delivering carrier class network services.
•Demonstrated ability to implement best practices in modern network and data center delivery lifecycle methodologies, support processes and tools, security, and change management.
•Strong verbal and written communication skills.
•Collaborative leadership style.

Preferred Qualifications

•An advanced degree in higher education, educational technology or other relevant area
•The ability to think strategically and bring together diverse groups of interests to coalesce in a unified vision
•An open style that engages others in problem-solving and a willingness to change strategic direction when presented with new and compelling data
•Political savvy coupled with the ability to communicate effectively to build and enhance relationships with staff, community, and various internal and external constituent groups
•The professional stature to garner the respect of UA’s faculty and administration as well as UITS staff
•Effective at managing own time and time of others with high volume workloads
•10 years of relevant experience with demonstrated progression in responsibility in a large complex institute of higher education

FLSA Exempt
Full Time/Part Time Full Time
Number of Hours Worked per Week 40
Job Category Administrative and Professional
Benefits Eligible Yes - Full Benefits
Posted Rate of Pay DOE
Type of criminal background check required: Fingerprint criminal background check (security sensitive due to title or department)

Posting Detail Information

Posting Number A22076
Number of Vacancies One
Desired Start Date
Position End Date (if temporary)
Limited to Current UA Employees No
Contact Information for Candidates

Marisela Celaya, PHR
The University of Arizona
UITS and Division of Human Resources
Human Resources Organizational Consultant
Tel: 520-626-0690

Open Date 09/15/2017
Close Date
Open Until Filled Yes
Review Begins On 10/23/2017
Special Instructions to Applicant
Diversity Statement

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. We translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we encourage diverse candidates to apply, including people of color, women, veterans, and individuals with disabilities. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

Quick Link for Internal Postings

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a Bachelor's degree in higher education, educational technology or other relevant area and significant relevant experience with demonstrated progression in responsibility; or any equivalent combination of experience, training and/or education?
    • Yes
    • No

Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents