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Senior Applications Systems Analyst (Extended Temporary)

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In your cover letter, please describe how your qualifications and experience are fitting for this position.

Position Details

Position Information

Title Senior Applications Systems Analyst (Extended Temporary)
Department Libraries - User Experience (1709)
Location Main Campus
Position Summary

What will you do?

As a Senior Application Systems Analyst, you’ll be working with the core systems and services of the UA Libraries: the Millennium (soon to be Alma) platform that tracks acquisitions, cataloging, and circulation for all of our books, journals, and electronic resources; the Summon (soon to be Primo) platform that provides the search and discovery interface for all of the UA Libraries resources; the Illiad platform that handles interlibrary loan requests between UA and partner institutions; and all of the secondary integrations and data flows that connect those core systems to each other and to campus-level identity management and directory services. For all of these, you’ll coordinate with the Integrated Library Systems Oversight Group (IOG) on priorities and status.

As you might guess from the preceding paragraph, the UA Libraries is just beginning a year-long migration project to move from our older platforms (Millennium and Summon) to more modern technology (Alma and Primo). This position is specifically intended to support that effort, and will be heavily involved in the migration project, and particularly the data and integration challenges that will need to be solved as part of the migration.

Because this is a senior-level position (probably your next step after spending several years in an entry-level job), we’ll expect you to have familiarity with standard IT concepts, practices and procedures, and to focus on developing experience and judgement through interacting with your senior-level colleagues and doing the job. You’ll work under general supervision by your team lead, who will help you identify priorities and overcome obstacles, but will largely trust you to handle doing the work. Our goal is to give you time and support to deepen your expertise, and solidify your role as one of the senior staff who are the backbone of our department.

Who will you work with?

You’ll be a member of the eight-person Library Technology Operations group, which in turn is one-half of the Technology Strategy & Services department at the UA Libraries. Our department runs the gamut of IT services and skills, so you’ll be working alongside web designers, software developers, and platform engineers, in addition to your immediate colleagues doing client services and application support. You’ll also interact on a regular basis with professional staff from all of our campus libraries: Main Library, Special Collections, Science & Engineering, Health Sciences, and Fine Arts.

Why this job?

IT work at the UA Libraries occupies a fairly unique position on campus: we’re big enough to support a good-sized staff, we solve a broad spectrum of challenging problems, and we focus on medium-to-long-term solutions. We’re small enough to have some flexibility in how we get things done, and the job is still very much Monday-to-Friday business-hours, so work-life balance doesn’t suffer. Because the Libraries serve all of campus, we work across a lot of problem domains and stakeholder groups, so it stays interesting. We are, in short, a good middle ground between distributed and central IT.

We’re also a fairly idiosyncratic bunch, from various academic backgrounds (communications, psychology, classical philology, cultural studies, anthropology, astronomy, and media arts, amongst others). Our department includes former screenwriters, school teachers, Biosphere2 tour guides, and LPL researchers. We try to be accommodating about work schedules and we’re very serious about professional development. We maintain a relaxed office environment, and the University benefits package is great.

Visit the University Libraries website to learn more about us.

Outstanding UA benefits include health, dental, vision, life insurance and disability programs; access to UA recreation and cultural activities; and more!

As a nationally recognized leader, the University of Arizona strives to look forward. Listed by Forbes as one of America’s Best Employers in the United States, the University provides strategic programs to enhance the lifecycles of a multigenerational workforce.

This award-winning portfolio includes consecutive Seal of Distinction awards for its exemplary Work-Life practices from WorldatWork, along with the 2017 Gold Healthy Arizona Worksite award, presented by the Arizona Department of Health Services and the Maricopa County Department of Public Health. For more information about the collaborative culture and innovative service offerings at the University of Arizona, visit Why UA.

This is an Extended Temporary Employment (ETE) position. For further details on this type of position at the University of Arizona, please click here.

Duties & Responsibilities
  • Responsible for planning, implementing, configuring, and maintaining Library Services Platform (LSP) applications and environments, including acquisition and cataloging systems, discovery services, interlibrary loan services, etc.
  • Responsible for developing, promoting, and documenting LSP configuration standards, policies, and procedures; conducting inventories of service components; and performing routine security and software audits to ensure compliance.
  • Responsible for designing, implementing, and maintaining Extract-Transform-Load (ETL) data flows between LSP environments, related software applications and associated databases, campus data warehouses, and externally-managed UA and vendor systems and services.
  • Responsible for monitoring availability, capacity, continuity, and security of LSP service environments, responding to incidents to restore service availability, and analyzing problems to determine root cause and prevent recurrence.
  • Other duties as assigned.
Knowledge, Skills, & Abilities
  • Excellent interpersonal and communication skills, both written and verbal
  • Ability to work in a highly collaborative and inclusive environment, one that values and leverages the benefits of diverse perspectives
  • Positive attitude and strong demonstration of Our Values: Collaboration, Continuous Learning, Diversity, Innovation, and Integrity.
Minimum Qualifications
Arizona Board of Regents Minimum Qualifications
  • Five years of experience in programming applications systems using relevant technologies and programming languages;
  • OR, an Associate’s degree in Computer Science or related field AND four years of experience in programming applications systems using relevant technologies and programming languages;
  • OR, Bachelor’s degree in Computer Science or related field AND two years of experience in programming applications systems using relevant technologies and programming languages;
  • OR, Any equivalent combination of experience, training and/or education.
Preferred Qualifications
  • Strong customer service skills, including the ability to effectively communicate and work with a diverse community of faculty, staff, and students.
  • Ability to work in a team-based environment, and continuously develop knowledge and skills related to the position.
  • Ability to clearly define problems and use appropriate methods to determine and implement solutions.
  • Experience with:
    • Application administration of Windows- and Linux-based software, including installation, configuration, maintenance, and monitoring.
    • Installation, integration, and support of authentication and authorization services, e.g. Shibboleth, CAS, Grouper, LDAP, Active Directory, etc.
    • Design and implementation of ETL tools and data flows.
    • Writing and maintaining SQL scripts and reporting processes.
  • Familiarity with:
    • Database management systems, e.g. MS-SQL, Oracle, MySQL, etc.
    • Workflow automation tools, e.g. Rundeck, Control-M, etc.
    • ETL management and implementation tools, e.g. Talend, Pentaho, CloverETL, etc.
    • Service desk management tools, e.g. BMC Remedy, Cherwell, etc.
  • Knowledge of:
    • Current IT security practices and protocols.
    • Agile, Lean, and/or DevOps practices and approaches.
Full Time/Part Time Full Time
Number of Hours Worked per Week 40
Job Category Computer, Engineering and Technical
Benefits Eligible Yes - Full Benefits
FLSA Exempt
Posted Rate of Pay $40,000-$60,000
Type of criminal background check required: Name-based criminal background check (non-security sensitive)

Posting Detail Information

Posting Number S23818
Number of Vacancies One
Desired Start Date
Position End Date (if temporary)
Limited to Current UA Employees No
Contact Information for Candidates

Krissandra McNeill

Open Date 08/11/2017
Review Start Date 08/21/2017
Close Date
Open Until Filled
Special Instructions to Applicant

In your cover letter, please describe how your qualifications and experience are fitting for this position.

Quick Link for Internal Postings
Diversity Statement

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. We translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we encourage diverse candidates to apply, including people of color, women, veterans, and individuals with disabilities. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Where did you first learn about this position?
    • Arizona Daily Star
    • Arizona Republic
    • Chronicle of Higher Education
    • Department of Economic Security (DES)
    • Diverse Issues in Higher Education
    • Hispanic Outlook in Higher Education
    • Jobing.Com
    • LinkedIn
    • Local Job Banks
    • Pima County One-Stop
    • Professional Conference
    • Professional journal/publication
    • Referred by UA Employee
    • Invited by Dept to Apply
    • UA Website
    • Other
  2. * Do you have five years of experience in programming applications systems using relevant technologies and programming languages; OR, an Associate's degree in Computer Science or related field AND four years of experience in programming applications systems using relevant technologies and programming languages; OR, a Bachelor's degree in Computer Science or related field AND two years of experience in programming applications systems using relevant technologies and programming languages; OR, any equivalent combination of experience, training and/or education?
    • Yes
    • No

Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents