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Chief Operating Officer

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Position Details

Position Information

Title Chief Operating Officer
Department AZ Public Media Admin Svcs (3101)
Location Main Campus
Position Summary

Under the direction and supervision of the Director and General Manager of Arizona Public Media (AZPM), the Chief Operating Officer (COO) serves as an integral member of the executive leadership team in furtherance of AZPM’s mission, which is to educate, inform, and inspire, by bringing people and ideas together. The COO will have a blended role leading and managing the development and operations functions, ensuring effective integration and strong execution of each for optimized results. In coordination with other members of the executive leadership team, the successful candidate will contribute to the setting, aligning and implementing of AZPM’s strategic plan and, when called upon by the Director and General Manager to do so, reporting progress to AZPM’s Community Advisory Board (CAB). The COO will assist in the development and maintenance of business plans involving each of AZPM’s strategic priorities (Audience Development, Visibility and Community Engagement, and Sustainability and Accountability) that lead to success in achieving strategic goals. The successful candidate will lead and oversee AZPM’s operational activities for broadcast, radio and television initiatives including local and national productions, technical operations, media platforms and communications. The COO will also supervise as direct reports the department heads of the following internal operational divisions: Content Production, Engineering, IT Services, Marketing and Communications, News, Radio Programming, TV Production, and TV Programming. With regard to this component of the COO’s responsibilities, the COO shall be expected to act as an example and to provide the department heads with coaching and support, setting high standards of performance to include, but not be limited to, firm, fair and consistent direction, and to ensure role clarity, focus and accountability. Additional duties may be assigned from time to time.

AZPM receives a significant amount of support from the University, viewers, listeners, and corporate supporters. Regardless of job capacity, each employee is obligated to present a professional and helpful business image to those with whom they come into contact.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

Accepting a new position is a big life step. We want potential candidates and their families to be able to make informed decisions. Candidates who are considering relocation to the Tucson or Phoenix area, and have been offered an on-site interview, are encouraged to use the free services offered by Above & Beyond Relocation Services (ABRS).Ask your department contact to be introduced to ABRS prior to your visit.

The University of Arizona has been listed by Forbes as one of America’s Best Employers in the United States and WorldatWork and the Arizona Department of Health Services have recognized us for our innovative work-life programs. For more information about working at the University of Arizona, please click here.

Duties & Responsibilities


  • Assist the Director and General Manager with operational and strategic planning and execution, provide recommendations based on strategic objectives, capacity analysis and projections, cost identification and allocation, and revenue and expense analysis.
  • Assist the Director and General Manager with the implementation and maintenance of a system for tracking and reporting on the progress of strategic plan implementations; assist with ensuring regular review of the plan and the development and implementation of revisions as necessary.
  • Serve as a community liaison and organizational advocate building opportunities and relationships that will help expand AZPM’s ability to accomplish the mission.
  • In consultation with the Director and General Manager, publicly represent AZPM with the media and external constituency groups including community, governmental, and private organizations and build awareness of and excitement for AZPM’s mission.

Revenue Development

  • Establish a thorough understanding of each of the organization’s funding streams from individuals, foundations, corporations, foundations, the University, and government which are sourced through individual relationships, on-air pledge, membership, events, initiatives, facility/asset rentals, and other channels.
  • Assist with the leadership of AZPM in the creation and implementation of business plans and product placement; participate in the education of staff to ensure consistent messaging and branding.
  • Assist in strengthening AZPM’s overall fundraising capacity to increase year over year revenue to support AZPM’s ability to deliver and expand positive impact in the community we serve.

Operations Management

  • Provide effective and inspiring leadership by being actively involved in all programs and services; earn trust, respect, and credibility through experience, confidence, mutual respect and humility.
  • Lead continuous improvement efforts; identify opportunities for AZPM to leverage cross-platform strengths to take advantage of new opportunities and/or to address organizational challenges.
  • Prepare and submit an annual operating budget, manage effectively within this budget, and report accurately on progress made and challenges encountered.
  • Ensure the continued financial viability of AZPM through sound fiscal management of all departmental operational budgets.
  • Maintain disciplined processes driven by proven project management methods to ensure all aspects of a project to produce a service – branding, marketing and production – are coordinated.
  • Oversee production – planning, partner development, funding, negotiating contracts, budgeting, technical requirements, logistics, etc.

Team Management

  • Engage members of the management team to facilitate cross-department collaboration that ensures that solutions positively support AZPM’s evolving strategy, operational delivery, and data collection needs.
  • Lead, coach, develop, and retain AZPM’s high-performance department heads with an emphasis on developing capacity in strategic analysis, planning, process and project management and continuous improvement.
  • Ensure ongoing development of staff through performance management, coaching, mentoring, and succession planning.


  • Serve as the Chief Compliance Officer and Facilities Manager, ensuring adherence to federal, state and local regulations, regulatory reporting requirements, and timelines.
    • Federal Communications Commission (FCC)
    • Corporation for Public Broadcasting (CPB)
      - Community Service Grant (and other Grant) Eligibility Submissions
      - Posting of CPB Annual Reports and Financials for the Radio and Television Stations
      - Preparation of portions of the Annual SABS and SAS Reports
  • AZPM Facility.
    - Serve as the University of Arizona (UA) Building Manager.

Additional Duties

  • Performs additional duties as assigned.
Knowledge, Skills, & Abilities
  • Analytical and decisive. Decision maker with the ability to prioritize and communicate to staff key objectives and tactics necessary to achieve organizational goals.
  • Fundraising experience with the ability to engage a wide range of stakeholders and cultures.
  • Strong written and verbal communication skills; a persuasive and passionate communicator with excellent public speaking skills; ability to influence and build a network of long-term relationships with potential donors.
  • Action-oriented, entrepreneurial, flexible, and innovative.
  • Demonstrated ability to increase operational capacities and develop and implement operational processes and changes associated with those processes.
  • Strong focus on process and project management.
  • Demonstrated success and ability in negotiating production deals.
  • Ability and willingness to represent priorities, policies, and vision of management and staff as an advocate and liaison facilitating two-way communications representing multiple viewpoints.
  • Demonstrated track record of effectively leading a complex array of programs with the ability to leverage strengths across program areas; excellent project management skills.
  • Possesses unique understanding and experience with Network level productions and program management skills.
  • Possesses an unwavering commitment to quality programs and data-driven program evaluation.
  • Strong technical acumen; ability to understand and lead broadcast equipment operations and support technicians and engineers.
  • Passion, humility, integrity, positive attitude, mission-driven, and self-directed.
Minimum Qualifications
  • Bachelor’s Degree in Business, Communications, or related field.
  • 10+ years of experience with a track record of success in a development leadership role (managing and forging relationships, writing business plans and proposals).
  • 10+ years of experience in radio and video production, large scale production planning including technical operations, production budgets, project logistics and partner negotiations.
  • 5 Years supervising multiple department managers and their associated staffs.
  • Journeyman-level knowledge of and experience with FCC rules and regulations pertaining to public radio and television broadcast operations including regulatory reporting requirements.
Preferred Qualifications
  • Master’s Degree in Business, Communications, or a related field strongly preferred.
FLSA Exempt
Full Time/Part Time Full Time
Number of Hours Worked per Week 40+
Job Category Administrative and Professional
Benefits Eligible Yes - Full Benefits
Posted Rate of Pay Based on experience
Type of criminal background check required: Fingerprint criminal background check (security sensitive due to job duties)

Posting Detail Information

Posting Number A21821
Number of Vacancies One
Desired Start Date 09/18/2017
Position End Date (if temporary)
Limited to Current UA Employees No
Contact Information for Candidates

Michael D. Testerman, J.D., SPHR
Human Resources Representative
Arizona Public Media
P.O. Box 210067
Tucson, AZ 85721-0067
Telephone: 916.342.6888
Fax: 520.621.3360

Open Date 06/30/2017
Close Date
Open Until Filled Yes
Review Begins On 07/10/2017
Special Instructions to Applicant
Diversity Statement

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. We translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we encourage diverse candidates to apply, including people of color, women, veterans, and individuals with disabilities. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff, and faculty engagement in addressing issues of diversity and inclusiveness.

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Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Can you perform the essential functions (job duties) of this position with or without accommodation?
    • Yes
    • No
  2. * Where did you first learn about this position?
    • Arizona Daily Star
    • Arizona Republic
    • Chronicle of Higher Education
    • Department of Economic Security (DES)
    • Diverse Issues in Higher Education
    • Hispanic Outlook in Higher Education
    • Jobing.Com
    • LinkedIn
    • Local Job Banks
    • Pima County One-Stop
    • Professional Conference
    • Professional journal/publication
    • Referred by UA Employee
    • Invited by Dept to Apply
    • UA Website
    • Other
  3. * Do you have a Bachelor's Degree in Business, Communications, or related field?
    • Yes
    • No

Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter
  3. Writing Sample
  4. Reference/Referee Contact Information
Optional Documents